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Overview
Implementation Services | Support & Maintenance

Services: Support & Maintenance

ServicePower is committed to providing our customers with the best possible support service.

  • Real time access to ServicePower support staff 24 hours a day, 7 days a week
  • Formal call receipt and response monitoring processes
  • Diagnosis and correction of any verified problems within SERVICEPower software or documentation, with agreed resolution time-scales structured to reflect the severity of the impact on the customer's business

Contact us for more information.

For help with claims processing (SERVICEClaims) or dispatch profile maintenance (SERVICEDispatch):  

Call: 800-377-3678   (9 am EST to 7 pm EST)
Email: service@servicepower.com
Chat:


For help for all clients using software and services through our ServicePower Field Service Solutions division in Europe:

Telephone: +44 (0)8707 553355
Fax: +44 (0)8707 553356
Email: fsseu-service@servicepower.com

If you are an existing customer with a technical question regarding one of the software products within our ServicePower Software Products division:

SERVICEPower
SERVICEPlanner
SERVICEManager
SERVICEAnalytics
SERVICEGantt
SERVICEMobility

Please contact our technical support team at one of the hotline numbers below, or click here to email us:

United Kingdom: +44 (0)870 330 3302
United States: +1 410 571 6129

For ServicePower Field Service Solutions training information:

Email: fsstrainingsupport@servicepower.com

For information about becoming a service installation provider for ServicePower Field Service Solutions:

Email: fssrecruitment@servicepower.com for more information about service opportunities

 


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