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Solutions: Industry Solutions : ServicePower Insurance Edition

ServicePower Insurance Edition applies the lessons ServicePower has learned with over a decade’s experience of optimizing service delivery in technical service, to the task of optimizing inspections within the insurance claims business. By applying components of ServicePower’s claim chain optimization technologies, insurance carriers can automate the creation and maintenance of optimized schedules across the claims business. This leads to reduced operating costs, increased appraiser productivity, the offering of better method of inspection choices, and the provision of a more responsive service to their insured.

Features of ServicePower Insurance Edition include:

  • Applies to auto, property and casualty claims
  • Enables guaranteed inspection appointments to be made at first notification of loss
  • Wireless dispatch and assignment of jobs
  • Access to turn-by-turn driving directions
  • Ability to provide wireless updates on status and inspections resulting in less paperwork
  • Support for catastrophe processes: help determine the number of “cat” appraisers to be moved into an area, automatic allocation of cat claims to cat appraisers in an automated fashion
  • Greater control and visibility across all methods of inspection
  • Reduced customer touch points and shorter claim cycles
ServicePower Insurance Edition helps you run a smarter claims operation. Click here to view a demo.

 


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